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Evidence Guide: ICTSAS414 - Evaluate system status

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTSAS414 - Evaluate system status

What evidence can you provide to prove your understanding of each of the following citeria?

Determine scope and evaluation parameters

  1. Determine scope of the system evaluation
  2. Comply with organisational requirements when planning a ‘change of status’ test
  3. Review reason for the evaluation, its objectives, deliverables and key performance indicators, using appropriate capacity tools
  4. Plan and document status evaluation and factor in time, environment, internal and external issues
  5. Alert affected users if evaluation is likely to impact their operations
  6. Develop a plan for the evaluation and identify resources and methods to be used
Determine scope of the system evaluation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Comply with organisational requirements when planning a ‘change of status’ test

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review reason for the evaluation, its objectives, deliverables and key performance indicators, using appropriate capacity tools

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan and document status evaluation and factor in time, environment, internal and external issues

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Alert affected users if evaluation is likely to impact their operations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop a plan for the evaluation and identify resources and methods to be used

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Carry out evaluation

  1. Organise required resources as outlined in the plan, and put in place manual or computerised evaluation methods
  2. Run evaluation process according to agreed scope and evaluation parameters
  3. Record status as per procedural parameters and plan
  4. Observe and document during evaluation the effects of changes to system status that are made, according to effect being evaluated
  5. Observe and record effects not listed and that may require further investigation
Organise required resources as outlined in the plan, and put in place manual or computerised evaluation methods

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Run evaluation process according to agreed scope and evaluation parameters

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record status as per procedural parameters and plan

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Observe and document during evaluation the effects of changes to system status that are made, according to effect being evaluated

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Observe and record effects not listed and that may require further investigation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report on evaluation

  1. Prepare a report to the appropriate person, indicating results of status check in the documentation
  2. Highlight anomalies observed in status check that are outside the expected results
  3. Make recommendations for changes to improve system
Prepare a report to the appropriate person, indicating results of status check in the documentation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Highlight anomalies observed in status check that are outside the expected results

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make recommendations for changes to improve system

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine scope and evaluation parameters

1.1 Determine scope of the system evaluation

1.2 Comply with organisational requirements when planning a ‘change of status’ test

1.3 Review reason for the evaluation, its objectives, deliverables and key performance indicators, using appropriate capacity tools

1.4 Plan and document status evaluation and factor in time, environment, internal and external issues

1.5 Alert affected users if evaluation is likely to impact their operations

1.6 Develop a plan for the evaluation and identify resources and methods to be used

2. Carry out evaluation

2.1 Organise required resources as outlined in the plan, and put in place manual or computerised evaluation methods

2.2 Run evaluation process according to agreed scope and evaluation parameters

2.3 Record status as per procedural parameters and plan

2.4 Observe and document during evaluation the effects of changes to system status that are made, according to effect being evaluated

2.5 Observe and record effects not listed and that may require further investigation

3. Report on evaluation

3.1 Prepare a report to the appropriate person, indicating results of status check in the documentation

3.2 Highlight anomalies observed in status check that are outside the expected results

3.3 Make recommendations for changes to improve system

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine scope and evaluation parameters

1.1 Determine scope of the system evaluation

1.2 Comply with organisational requirements when planning a ‘change of status’ test

1.3 Review reason for the evaluation, its objectives, deliverables and key performance indicators, using appropriate capacity tools

1.4 Plan and document status evaluation and factor in time, environment, internal and external issues

1.5 Alert affected users if evaluation is likely to impact their operations

1.6 Develop a plan for the evaluation and identify resources and methods to be used

2. Carry out evaluation

2.1 Organise required resources as outlined in the plan, and put in place manual or computerised evaluation methods

2.2 Run evaluation process according to agreed scope and evaluation parameters

2.3 Record status as per procedural parameters and plan

2.4 Observe and document during evaluation the effects of changes to system status that are made, according to effect being evaluated

2.5 Observe and record effects not listed and that may require further investigation

3. Report on evaluation

3.1 Prepare a report to the appropriate person, indicating results of status check in the documentation

3.2 Highlight anomalies observed in status check that are outside the expected results

3.3 Make recommendations for changes to improve system

Evidence of the ability to:

determine scope of system performance and reliability for hardware and software

identify comprehensive performance indicators

evaluate system performance

document and report on results.

Note: Evidence must be provided for at least TWO systems.

To complete the unit requirements safely and effectively, the individual must:

discuss capacity planning

describe the key features of change-control procedures

describe the key features of client business domain, including the role and level of stakeholder involvement

compare and contrast the key features and capabilities of current industry accepted hardware and software products

describe the key features of help desk and maintenance practices

describe the features of one or more change management tools

discuss quality assurance practices

explain the process for system testing

outline the system's current functionality and describe the features and functions of the system under evaluation.